Our Vision

Be the primary security solutions provider and offer quality service that is second to none in the security Industry and to lead the security industry in the provision of quality ISO certified Security Guards that exceeds corporate and community expectations.

Our Mission

In partnership with our clients, we create safer environments by providing quality trained security professionals (empowered to make decisions supported by effective service deliver systems).

Our Values

Securiguard Middle East values, guiding our actions, are:

•   Compassion: demonstrating care and sensitivity;
  Honesty: truthful in character and behaviour;
  Accountability: to our clients, our staff, and to Securiguard Middle East;
•   Integrity: acting consistently with the other values;
  Respect: consideration for the dignity, rights, beliefs, and property of others; and
  Reliability: people you can depend on.

Our Future

Securiguard Middle East believes that there is always room for improvement and refinement of service delivery. We actively plan with our clients to combine our private security expertise and their unique needs. The result is a combined working model that enhances security and safety services to your sites with a focus on customer service and relations.

We are constantly striving to incorporate innovation into our contracts that will provide added value for our Clients, though improvements to Total Quality Management (TQM) processes, improvements in technology and increases in professional resource depth, Securiguard Middle East is creating an ever-improving model of private security.

SGME Story/History

Executive Summary
  

Our total commitment to customer service, quality of service and workplace safety has garnered us the leading position in the market place for a variety of security services. We have a sterling reputation for quality that is backed by outstanding references from a number of Clients with exacting requirements.

Securiguard Middle East is locally owned and is committed to providing a quality security service to our clients in the UAE.  We have the depth in trained 
professionals to respond to your fluctuating needs, which will prove invaluable.
                                                                                

                                                                                                    
                                                                                                                                            Eng. Mohamed Hamdan

                                                                                                                                                        General Manager
                                                                                                                                                                          

We have hand experience with providing security services and we are confident that we can take your security program to the next level.  We intend to offer a “fresh look” to your security team, with our newly structured “At Your Service” Division. We will ensure a seamless transition with professionals from Securiguard Middle East that will be capable, adaptable, dependable, and proud to be an integral part of your Security team. 



Securiguard Services Ltd.

The parent company Securiguard was established in 1974 when Stanley Kernaghan separated the Security Division of Kernaghan Adjusters off into a separate company. At the age of 21, Stanley’s son Darcy headed the new company as its original and only President. Darcy had learned the workings of the security industry assisting in his father’s companies, Kernaghan Adjusters and World Investigation Service, and brought energy, professionalism and lots of heart into the fledgling Securiguard. Under Darcy’s direction, Securiguard developed a reputation and expertise in handling the security needs related to labour disputes. Because of the unbiased way in which the services were provided, Securiguard gained favor with the legal community, where many subsequent contracts originated.

Through the growth of the early years, Securiguard gained such Clients as Nabob Foods, Canada Post and the Canadian Broadcasting Company. Through the increase of clients needs, Securiguard initial operation was expanded to include offices in Victoria and Nanaimo and now in Abu Dhabi in the United Arab Emirates.


The company’s reputation for quality service delivery was well established and Securiguard is one of the premium security guard companies in British Columbia. This reputation has been emphasized a number of times with awards such as the Building Owners and Management Association (BOMA) Pinnacle Award for “Above and Beyond” and “Customer Service (Service/Supplier Category)”


Our Current Operation

Today, Securiguard Canada is still headed by Darcy Kernaghan as President & CEO. He remains dedicated to the security industry in British Columbia, and has been at the forefront in many security initiatives. He has worked with the Provincial Government in developing industry standards for quality service in the guard industry, served on University Boards directing quality in related educational programs, and continues to be a key supporter of professional development in British Columbia’s security industry.

This has been graphically demonstrated in Darcy’s continued commitment serving in key regional positions in ASIS and encouraging Securiguard and Securiguard Middle East executives and senior managers to achieve Certified Protection Professional (CPP) designation.

Our ability to adapt to new challenges over 30 years of security experience is highlighted by our ability to be the first in many aspects of security. We are proudest of our Vancouver International Airport Authority and Vancouver Port Authority long-standing contracts where we worked with local police and RCMP during the privatization of those two large economic engines of the province.

Depth of Security Expertise

Securiguard Middle East has developed a Strategic Resource Centre to better coordinate all alliance partners that have been proven and tested over our vast 29 years of providing private security. We provide a critical mass of security expertise to our Clients.

Securiguard Middle East United Arab Emirates

Securiguard Middle East, Established in Abu Dhabi UAE 2001. Securiguard Middle East is locally owned and partnered with Securiguard Services Ltd. of Canada. This partnership builds on over 30 years of security experience in. In fact, Securiguard Services Ltd. was the first Security Company in North America to obtain ISO certification, which it maintains today both in Canada and the UAE.

Based upon outstanding “client service”, Securiguard Middle East now has an extensive list of satisfied customers within UAE. Our client focused Management Team is led by our Managing Director, Nabeel A Al Afifi. Mr. Nabeel brings 26 years of experience from the senior management level of the UAE Police and a diverse security background. He is dedicated to customer service and committed to a modern approach to personnel management.

As a potential client, Securiguard Middle East is committed to provide you with a quality service of fully trained and Police licensed Security Guards to meet your current or future needs. We also specialize and have the capacity to provide you security services for emergent or priority short-notice requirements.

Securiguard Middle East guarantees our service and does quality assurance testing on a regular basis to ensure that the service being provided exceeds your needs. In consultation with the client we will develop written site specific Post Orders in order to ensure that the guard who is assigned to the site is fully aware of his duties and responsibilities. The guard is required to read and understand these Post Orders and is tested on them constantly by our Supervisors, Operations Manager and our Managing Director. We are confident that we can provide the client Security services that are “second to none”, with our entire Management Team prepared to respond anytime day or night.

We are flexible pertaining to our recommended deployment of strength to adequately guard the premises. If you as the client or Securiguard Middle East feel any deployment is in excess or insufficient, we want to ensure we address these issues straight away.

Securiguard Middle East has a central philosophy of providing strong management and infrastructure support to our field personnel so that we can meet the diverse and professional expectations of the client. We are committed to ensuring that our personnel are suitable and trained for assignment at the site, and that we anchor The client contract with strong management support.

Range of Services

Securiguard Middle East is a full service security company, also offering the “state of the art” technology solutions from our Systems Division, as well as our full service Information Technology Division. Both of these Divisions currently have numerous ongoing projects with the UAE Ministry of Foreign Affairs and the Ministry of the Interior.

Supervision and Management

Securiguard Middle East provides infrastructure and management support from our headquarters team, namely:  


Nabeel A. Al Afifi,our Managing Director will have strategic oversight and overall responsibility to ensure that our personnel are meeting the client and Securiguard Middle East’s expectationsNabeel is a member of the American Society for Industrial Security International and has extensive physical site security and technical expertise. His vast operational and administrative experience in law enforcement includes various senior management positions with the policing service.


                                                                                                                                                        Nabeel A. Al Afifi
                                                                                                                                                     Managing Director


Operations Manager, Ravi Chandran


Ravi Chandran, our Operations Manager will be assigned to liaise with you and ensure that our personnel are meeting the client standards and Securiguard Middle East’s expectations.

Customer Relations Officer


Customer Relations Officer are assigned to supervise the personnel and also to insure the Security personnel are performing their duties according to the site instructions, to attend meetings with the client representative to tackle any issues raises during the course of the services also to attend to issues related to welfare of the security personnel.   
 

Field Support

Our mobile field support supervisors provide randomly scheduled site visits to perform “quality assurance audits” and “ghost audits” of our personnel’s performance, as well as support site personnel with additional mobile response, if required.

Customer Program

The senior management team at Securiguard Middle East is available 24/7 to meet any diverse demands or situations that may arise at any time.


Why Choose Securiguard Middle East?

Customer Service Securiguard Middle East knows that effective customer service is a crucial benchmark within the service industry. Securiguard Middle East’s training philosophy is a quality service delivery. This delivery method has become so important to our way of doing business that Securiguard Middle East has customized this program to the unique challenges of the industry and the service we provide.

Depth in Management and Infrastructure Support; at Securiguard Middle East, each client contract is backed not only by the Securiguard Middle East personnel assigned to every sites, but also by a significant management and support infrastructure.

Our management and infrastructure support to the front line personnel is unmatched in the security industry. We also have a support team of highly skilled management and specialists that can draw on. Whether your needs are for an expert Security Consultant, or skilled Investigators, Securiguard Middle East is able to provide a solution.

Security Guards’ Training

Each Securiguard guard must complete two weeks of the Abu Dhabi Police security training program. At the conclusion of the training, a written Abu Dhabi Police exam must be passed by each security guard. The results are scrutinized by the police and only if the guard passes with a 68% mark are they eligible to receive their Security Guard License. Security guards are fingerprinted and the Abu Dhabi Police check the applicant’s background. If they pass these strict requirements, they then become Licensed Security Guards in Abu Dhabi and are required to carry their security license with them at all times while on duty. On an annual basis, each security guard has a background investigation and criminal records check, based on fingerprints, conducted by the Abu Dhabi Police and must once again pass the Security Guard Examination to renew their Security License.

Security Guard Uniforms

Securiguard Middle East has a number of clients where specialized uniforms are required. This ranges from customized military-style uniforms to casual golf shirts to smart business attire. For our “At Your Service” security guards, we would like to work with the client to design a uniform that meets the standards of our clients .and upon agreeing Securiguard Middle East will start the process of supplying the uniforms and the cost shall porn to Securiguard Middle East. All security guards may be interviewed by the client for long term commitments and must meet the client’s site profile. If a security guard does not meet the client’s standards or expectations, they will be removed and suitable replacement found.

Specific Post Orders

Site specific “Post Orders” are developed with the client’s input to ensure all your safety and security issues are met. The site post orders will act as a guide for all security guards attending the site and by reading the post orders; they will be able to perform their duties to your satisfaction, regardless if it is their first day on the site.


The post orders are continually updated and considered a work in progress. They foresee situations and attempt to act as a guideline to prevent incidents, or if they do occur what steps should be taken to protect the client’s assets. Changes and adjustments to these post orders will be ongoing as issues arise.


Specific Daily Duties

Prior to deployment, Securiguard Middle East will meet the client Representatives to discuss the specific duties for security personnel on the site in order to come up with elaborated security procedures to be implemented and strictly adhered and followed.

In-Service Training

Securiguard Middle East has a program where personnel are offered opportunities to receive in-service training enabling them to upgrade their skills to become qualified for more advanced positions and postings.

Recommendations and Enhancements

Standard Operating Procedures will be prepared once the offer is confirmed.We will conduct a security assessment of property within the first 3 months of service. This assessment will be conducted by our Operations Manager and will provide the client with recommendations for security enhancements.

Our Strategic Resource Centre is available for any requirements the client might have, please see our Corporate Profile for an overview.

  • Employees Welfare and Motivation

  • Employee Recognition and Incentives


Securiguard Middle East understands the importance placed on employee retention and limiting staff turnover at all our sites.This is why our management meets on an regular basis to explore innovative ideas for employee recognition programs and incentive plans. Below is a list of some of the programs which allows Securiguard Middle East to retain the vast majority of employees while at the same time promoting a happy, challenging, and rewarding atmosphere at all our sites:

Customer Service Award

An example of recognition currently in place for our sites is the Customer Service of the Month award. Each month, our workforce, supervisors and clients nominates one individual who displays exemplary customer service skills. A selection from the nominees is made and the winner receives a certificate and a Securiguard Middle East gift.

They are then eligible for the Customer Service Excellence Award for the year, which is awarded at our celebration and appreciation party. At the end of each year, we have a banquet for all guards on site and everyone at the banquet votes on whom they think the winner should be. A grand prize is awarded and everyone fully enjoys this interaction and participation in peer recognition.

Manpower:  Bilingual Personnel will be deployed as per requirements of the client.

We are very confident that with our extensive experience of the security industry and a committed, professional management and workforce, we will provide you quality, professional security services that will not only meet, but, hopefully exceed your expectations.

Relevant Industry Experience & Customer Base

Securiguard Middle East has extensive experience in security force requirements. Listed below is a sampling of our client that demonstrate the range and complexity of contracts that we are able to effectively manage.



                           




                



       



               



                           




                            



                           



                           



                           



                           



      



                   



      



                



                                       




                



                



                




                          



                



                           



                           



         



               



                            



                








Abraj Cooling
Abu Dhabi Commercial Property
Abu Dhabi Distribution Company (ADDC)
Abu Dhabi Emiratization Council
Abu Dhabi Financial Services (ADFS)
Abu Dhabi Islamic Bank
Abu Dhabi Media Company
Abu Dhabi Men’s College
Abu Dhabi National Islamic Finance (ADNIF)
Abu Dhabi Oil Co., Ltd. (Japan)
Abu Dhabi Sewage Services (ADWEA)
Abu Dhabi Stock Exchange
Abu Dhabi University
Abu Dhabi University (Al Ain)
Abu Dhabi University (Al Ain Knowledge Village)
Abu Dhabi Women's College
Aircraft Support Industries (ADAT H6 Project)
Ajman Beach Hotel
Al Ain Distributiion Company (AADC)

Al Daheri Group
Al Dar Laing Yas Island
Al Ghaith Holding
Al Fooah
Al Futtaim Carillion (Nahyan Compound)
Al Futtaim Engineering
Al Habtoor
Al Manhal Private School
Al Masa Facility Services LLC (Al Mamoura Building)
Al Rahba Garden (Al Masa)
Al Sorouh Real Estate
Ali & Sons
Armstrong (Force 10)
Baniyas Sports Club
Banque Du Cairo
Bin Hamoodah Properties
Bin Salem Group
British Council
British International School (Fortune Group)
Cansult Maunsel
Centre for Documentation and Research
CERT
Commercial Bank International
Crowne Plaza Hotel
Crown Prince Court
Danieli Erection and Construction Division
Darwish Engineering
Dept. of Atmospheric Studies
Embassy of Canada
Emergency Public Safety
Emirates International Hospital
Emirates National Chemical 
Emirates National School
Emirates Palace Hotel Abu Dhabi
ENOC Dubai
EPICO - Emirates Property Investment Co.
Etihad Airways
Family Development Foundation
FGB - First Gulf Bank
Flour Middle East
Future Pipe Industries
German International School
Gulf Target Holding
IKEA
Imperial College London Diabetes Centre
John Buck International
Kempinski Hotel Ajman
Kempinski Mall of Emirates
Khaleej Time
Khalifa Bin Zayed Al Nahayan Foundation
Kidmah LLC
Le Meridien Abu Dhabi
Lexus
Liwa Center Abu Dhabi
Majestic Manager & Development
MANAZEL
Marina Mall Abu Dhabi
Marks & Spencer
Ministry of Education
Ministry Of Justice
National Bank of Abu Dhabi (NBAD)
National Cement Factory
National Rehabilitation Centre
Oger Abu Dhabi
Panasonic
Pan Emirates Food
Pearl Academy School
Plug Ins
Private Buildings Est.
Private Department - Head of Maintenance
Red Crescent Abu Dhabi
Reem Investment
Rotana Hotel (Al Ain)
Samsung
SCADIA (Supervisory Committee for Abu Dhabi International Airport)
Sharia Court
Surbone University

Tamouh

The Towers at the Trade Centre (Abu Dhabi Mall Tower)
Tourism Development & Investment Company (TDIC)
Toyota
TRA
TRANSCO
Turner Broadcasting System Europe Ltd (CNN)
United Design International

United ODB
United Precast Concrete
William Hare
Yas Mart General Trading
 
Zayed House of Islamic Culture